Your Profile & Modification

  • How do I change my password?
    To change your password,  1. Go to the profile icon on top right of your app's home screen and click on Security. You should be ab...
    Tue, 27 Jul, 2021 at 12:08 PM
  • How do I change my M-PIN?
    M-PIN is a 6 digit number that you can use to quickly log onto your Kotak Securities Neo app. To change your M-PIN,  1. Go to the profile i...
    Tue, 27 Jul, 2021 at 12:09 PM
  • How can I remove the registered devices for my account?
    Once you login to the app from a device with your mobile/PAN and password, it becomes a registered device. You can use either M-PIN or OTP for subsequent lo...
    Mon, 26 Jul, 2021 at 4:41 PM
  • Can I switch between multiple accounts on the app?
    Yes, with Kotak Securities Neo it is very easy to switch between multiple accounts. 1. You will first have to add the second account to your device. Thi...
    Fri, 14 Jan, 2022 at 5:04 PM
  • Where can I view my trading profile details?
    To view your trading profile, 1. Go to the profile section from the top right of your home screen 2. Click on account details 3. Click on view trading...
    Fri, 1 Oct, 2021 at 3:18 PM
  • Where can I view my demat profile details?
    To view your demat profile, 1. Go to the profile section from the top right of your home screen 2. Click on account details 3. Click on view DP/demat pro...
    Mon, 11 Oct, 2021 at 1:49 PM
  • I want to update my registered phone number
    To update your mobile number, 1. Go to profile section from top right corner of your home screen and click on Account details 2. You will see your exis...
    Fri, 25 Feb, 2022 at 12:37 PM
  • I want to update my registered email address
    To update your email address, 1. Go to profile section from top right corner of your home screen and click on Account details 2. You will see your exis...
    Fri, 25 Feb, 2022 at 12:38 PM
  • Where can I find the updation forms?
    To view the updation forms, 1. Go to profile section from the top right corner of the home screen 2. Click on help and support 3. Click on account updati...
    Tue, 19 Oct, 2021 at 5:14 PM
  • Is it mandatory to update PAN, bank & contact details in the trading account?
    Yes, for both, meeting regulatory requirements and to ensure seamless functioning of your account, it is mandatory to keep your PAN, bank, and contact detai...
    Tue, 19 Oct, 2021 at 5:43 PM