To unlock your account, 

1. Login with your mobile/PAN and password 

2. Click on Reset password/M-PIN 

3. Enter your mobile and PAN number 

4. Click on the link sent to your registered email 

Please look for emails from Kotak Neo in your spam/junk/promotions folder and move it to the safe sender list if you find it there. That way all future emails from us will land directly to your 'Inbox' and you will never miss out on any important update on your Kotak Securities Neo account

5. Open with Kotak Securities Neo app 

6. Enter the 4 digit OTP received on your registered mobile number 

7. Reset your password/M-PIN 

Proceed to login.