To switch back to Kotak Stock Trader, you can place a request using the following ways.

1. WhatsApp Chatbot
Initiate a WhatsApp chat on 7738988888 by typing “Hi.”
Click on the "Update Account" option.
Click on "Convert to online.”
Authenticate the security question asked.
Kindly enter the OTP

2. Send an email to us at


3. Contact our service center via phone – 1800-209-9191

NOTE: After switching to Kotak Stock Trader, you will not be able to use the Kotak Neo platform.